Minimum 3 Mbps download stable internet speed required. To check Speed Please go to http://www.speedtest.net
I have not receive any registration email after the signup?
Please check your SPAM/JUNK folder.
How much bandwidth does IPTV consume?
If you watch 4 Hours everyday, IPTV consume approx 40 to 50 GB per month. Depends on channels and VOD.
Do I get any warranty ?
Box comes with 1 year hardware warranty. Warranty start from the day you have register your box.
Can I use my computer while watching TV?
Yes. Both run independently.
Do I need a satellite dish?
No dish is required.
What is an IPTV?
Internet Protocol television (IPTV) is a system through which television services are delivered using the Internet protocol suite over a packet-switched network such as a LAN or the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats.
What if I move to a new address?
Your original address is only used for us to ship your new IPTV box to you. You can use the box anywhere you wish, as long as you have the broadband speed required. You can even take it on holidays with you!
What is the first step to do when I encounter a technical issue?
Do not reset your box. Just restart your set top box, turn off your box by either unplugging the box from the wall socket, wait for 10-15 seconds then plug it back. NOTE: 90% of the issues were resolved by TURN OFF MODEM.
Thank you for contacting us. We will get back to you as soon as possible